Award Winner 2011
Dear Mr. Roan:
Mayflower's Quality Management team would like to add our personal congratulations to everyone at Agency # M0080 Roan's transfer & Storage, Incorporated for being selected as a 2011 Customer Choice Award Winner. This award is presented to Mayflower agencies who, over the course of the previous year, have provided the very best quality service based on feedback from our most important critics - our customers.
Your whole team is to be commended for acheiving consistent service excellence. Our customers have recognized your superior service through their ratings and comments in returned Customer Service Surveys. Clearly, you and your staff have worked very hard to earn our customers' confidence and loyalty.
Once again, congratulations to Roan's Transfer & Storage, Incorporated. Thank you for your ongoing commitment to Mayflower's Service Quality Process.
Sincerely,
xxxxxxxxxxx xxxxxxxxxxxx
Senior Executive Vice President
Household Goods Sevices
Award Winner 2009
Dear Tom:
The Quality Management team at the Home Office congratulates you for your selection as a 2009 Heart of Quality Award Winner. This award is presented to Mayflower Transit move coordinators who, over the course of the previous year, have provided the very best quality service based on feedback from our most important critics – our customers. Clearly, you have worked very hard to earn your customer’ confidence and loyalty and we commend you for achieving consistent service excellence.
One of the benefits of winning the Heart of Quality award is the opportunity to publicize your achievement on your business card during the year you received the award.
Once again, congratulations and thank you for your ongoing commitment to providing superior service on every move.
Sincerely,
xxxxxxxxxxx xxxxxxxxxxxx
Senior Executive Vice President
HHG Operations and Quality Management
